Effective date: May 25, 2026 Last updated: May 25, 2026

These Terms of Service (the “Terms”) govern your access to and use of the InvoHub service. Please read them carefully. By creating an account, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use the service.

1. Acceptance of Terms

InvoHub is operated by:

All Digital Group, UAB (“we”, “us”, “our”, or the “Provider”) Company code: 305453299 VAT code: LT100012967017 Registered office: Žalgirio g. 94, LT-09300 Vilnius, Lithuania Email: hello@invohub.eu

By signing up for an account, accessing, or using the InvoHub service, you (“you”, “your”, or the “Customer”) accept these Terms, our Privacy Policy, and our Data Processing Agreement (the “DPA”), which together constitute the entire agreement between you and us regarding the service.

The DPA forms an integral part of these Terms. By accepting these Terms, you also accept the DPA. The DPA governs our role as your data processor for the personal data we process on your behalf when you use the service. The DPA prevails over conflicting provisions in these Terms with respect to data processing matters.

2. Service description

InvoHub is a software-as-a-service platform that automates the collection of business invoices from your connected email accounts (Gmail and Microsoft Outlook), extracts structured data from those invoices using artificial intelligence, and makes the extracted data available to you in a structured format suitable for your accounting and bookkeeping workflows.

The service includes:

• Connection to one or more business email mailboxes through OAuth
• Automated detection of invoice messages and attachments
• AI-assisted extraction of invoice fields (vendor name, dates, totals, VAT amounts, line items)
• Validation against business rules (such as VAT identifier format)
• Storage of invoices and extracted data within your workspace
• Manual upload of additional invoice documents
• Export of invoice data in structured formats (XLSX, ZIP)
• Scheduled and rule-based automation

We reserve the right to add, modify, or remove features at our discretion. Material changes that reduce service functionality will be communicated to you with reasonable notice before they take effect.

3. Eligibility

To use InvoHub, you must:

• Be at least 18 years of age, or the age of majority in your jurisdiction (whichever is higher)
• Be authorised to legally bind the organisation on whose behalf you are using the service
• Provide accurate and current contact information
• Maintain a Google account or Microsoft account that you use to sign in via OAuth

InvoHub is a business-to-business service intended for legitimate business use. We do not knowingly accept registrations from minors. If we discover that a minor has signed up, we will delete the account.

4. Account registration

You sign up for InvoHub through OAuth using your Google or Microsoft account. We do not store passwords, and we never accept password-based registration. Your authentication identity is managed by Google or Microsoft, with their respective security measures (including multi-factor authentication where you have enabled it).

You are responsible for:

• Maintaining the security of the underlying Google or Microsoft account
• All activity that occurs under your account or workspace
• Notifying us promptly at support@invohub.eu if you suspect unauthorised access

Each user account is tied to a specific natural person. Sharing account credentials with another person is not permitted; instead, invite that person to your workspace as a separate user.

A workspace is the unit of access for a business or organisation using InvoHub. Workspaces are isolated from each other — data in one workspace is not visible to users of another workspace. The same person may be a member of multiple workspaces.

5. Use of the service

You agree to use InvoHub only for legitimate business purposes consistent with these Terms, applicable law, and the terms of any third-party service we integrate with (notably Google’s API Services User Data Policy and Microsoft’s Online Services Terms).

You may not:

• Use the service to process content you do not have a lawful basis to process under applicable data protection laws
• Use the service for unlawful activity, including processing of stolen, fraudulent, or counterfeit documents
• Attempt to bypass, disable, or interfere with security or access control measures of the service
• Reverse-engineer, decompile, or attempt to extract source code from the service, except to the extent permitted by mandatory law
• Use automated means to extract data from the service in a manner that overloads or disrupts our infrastructure
• Resell, sublicense, or commercially redistribute access to the service without our prior written consent
• Use the service to compete with us directly (for example, by scraping our service to build a competing product)
• Submit content that infringes intellectual property rights, violates privacy, or contains malicious code

We may suspend or terminate accounts that violate these restrictions. For minor violations, we will provide notice and an opportunity to remedy where reasonable. For serious violations (such as fraudulent use, security attacks, or repeated infringements), we may suspend or terminate immediately.

6. Pricing and free tier

6.1 Free tier

InvoHub is currently available at no cost during our pre-launch and early-access phase. We reserve the right to introduce paid tiers in the future. We will provide at least 30 days notice before any pricing changes apply to existing customers, and existing customers will not be charged retroactively for usage during the free period.

6.2 Future paid tiers

When paid tiers are introduced, the applicable pricing, billing cycles, payment methods, and tier features will be documented at https://invohub.eu/pricing. Acceptance of a paid tier may require additional terms specific to that tier (such as service-level commitments, support priority, or data export limits).

You may continue using the free tier as long as we offer one, or you may upgrade to a paid tier at any time. We may impose reasonable usage limits on free-tier accounts to manage service capacity.

7. Your content and data ownership

7.1 Your data remains yours

You retain all rights to the data you upload to or that we collect on your behalf through InvoHub, including invoice PDFs, extracted structured data, mailbox content, and your business records. We do not claim ownership of your data.

7.2 Licence to operate the service

To provide the service, you grant us a worldwide, non-exclusive, royalty-free, limited licence to host, copy, transmit, display, and process your data solely for the purpose of operating the service for you. This licence ends when you delete your workspace or terminate your use of the service, subject to a 30-day grace period during which we may retain data for export or recovery.

7.3 No use for training AI models

We do not use your data to train artificial intelligence models, whether our own or those of our sub-processors. The AI extraction service we use (Anthropic Claude) processes your invoice PDFs only to return structured data for your workspace, and does not retain or train on the content. This commitment is reflected in our sub-processor contracts.

7.4 Data portability

You may export your data at any time through the Export feature in your account. Exports are produced as ZIP archives containing the original PDF files plus XLSX or CSV files containing the extracted structured data. We will not impose artificial limitations on what you can export — your data is yours.

8. Our intellectual property

InvoHub, including all software, designs, user interfaces, trademarks, logos, and documentation, is owned by All Digital Group, UAB and is protected by intellectual property laws.

These Terms do not transfer to you any rights in our intellectual property. You may not:

• Use our trademarks or logos without prior written consent
• Modify, distribute, or create derivative works of our software
• Remove or alter copyright notices, trademarks, or proprietary markings

Feedback, suggestions, or ideas you provide about the service are voluntary, and we may use them without restriction or compensation to you.

9. Confidentiality

We treat your business data as confidential. We do not disclose your data to third parties except:

• As necessary to operate the service through our sub-processors (listed in our Sub-processors page)
• As required by applicable law or a valid legal order (we will notify you in advance where lawful)
• With your explicit consent for specific purposes

You agree to treat as confidential any non-public information you receive about our service, technical infrastructure, or business operations, including any pricing or feature information offered to you under specific commercial terms.

The confidentiality obligations in this section survive termination of these Terms for as long as the information remains non-public.

10. Data protection

The processing of personal data through InvoHub is governed by:

• Our Privacy Policy, which describes how we process personal data about you as a user (where we act as data controller)
• Our Data Processing Agreement, which governs how we process personal data on your behalf when you use the service (where we act as data processor)

The DPA is incorporated into these Terms by reference. By accepting these Terms, you also accept the DPA, including its Annexes I through IV (parties, description of processing, technical and organisational measures, sub-processors).

We comply with the EU General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”) and applicable national data protection laws in the European Union.

For sub-processors located outside the European Economic Area, our agreements incorporate the European Commission’s Standard Contractual Clauses (Commission Implementing Decision (EU) 2021/914 of 4 June 2021) as required by GDPR Article 46.

11. Service availability and modifications

11.1 Best-effort availability

We strive to make InvoHub available continuously, but we do not guarantee uninterrupted access during the free tier. The service may be unavailable due to:

• Scheduled maintenance (we will provide advance notice where practical)
• Unscheduled maintenance to address security issues or critical bugs
• Outages of third-party services on which we depend (such as Google, Microsoft, or our cloud providers)
• Events outside our reasonable control (force majeure)

We do not currently offer a contractual service-level agreement (SLA) for the free tier. SLAs may be introduced for paid tiers in the future.

11.2 Modifications to the service

We may modify, enhance, or remove features of InvoHub at our discretion. For material reductions in functionality that affect your existing use, we will provide reasonable advance notice (typically at least 30 days, except where the change is required for legal or security reasons).

11.3 Beta features

Some features may be marked as “Beta”, “Preview”, or “Experimental”. Beta features are provided as-is, may have limited support, and may be modified or removed without notice. You use Beta features at your own discretion.

12. Termination

12.1 Termination by you

You may terminate your use of InvoHub at any time by deleting your workspace through the Settings page. Upon termination:

• Your workspace enters a 30-day grace period during which you may export data, dispute the termination, or restore access
• After the 30-day grace period, your workspace and all data within it are permanently deleted through an automated cron job
• Your user account is retained beyond workspace deletion if you belong to other workspaces; otherwise, you may request deletion of your user account by writing to privacy@invohub.eu

12.2 Termination by us

We may suspend or terminate your access to InvoHub if:

• You materially breach these Terms or the DPA
• We are required to do so by law or a valid legal order
• Continued operation would pose a security or operational risk to other users
• We discontinue the InvoHub service (in which case we will provide at least 60 days notice and reasonable assistance for data export)

For terminations not caused by your breach, we will provide reasonable opportunity to export your data.

12.3 Effect of termination

Sections of these Terms that by their nature should survive termination — including intellectual property, confidentiality, disclaimers and limitations of liability, governing law, and dispute resolution — will continue to apply after termination.

13. Disclaimers and limitations of liability

13.1 Service provided “as is” for free tier

During the free tier, the service is provided “as is” and “as available”, without warranties of any kind, whether express or implied. To the maximum extent permitted by applicable law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

13.2 AI extraction accuracy

InvoHub uses AI to extract structured data from invoice documents. While we strive for high accuracy, we do not guarantee that all extractions will be free of errors. You are responsible for verifying extracted data before relying on it for accounting, tax, or other consequential decisions. We recommend treating AI-extracted data as a starting point for human review, particularly for invoices in complex formats or unusual layouts.

13.3 Limitation of liability

To the maximum extent permitted by applicable law, our total cumulative liability to you for any claim arising out of or relating to these Terms or the service — whether in contract, tort, or otherwise — is limited to:

• For the free tier: EUR 100 (one hundred euros)
• For paid tiers (when introduced): the greater of EUR 100 or the amount you paid us in the 12 months preceding the claim

We are not liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, business opportunities, or anticipated savings
• Loss of data, except to the extent the loss results from our failure to fulfil our backup and recovery obligations described in the DPA
• Errors or omissions in AI-extracted data that you have not independently verified before use

Nothing in this section limits liability that cannot be limited under applicable law, including liability for death or personal injury caused by negligence, fraud, or wilful misconduct.

13.4 Indemnification

You agree to indemnify and hold us harmless from any claim brought against us by a third party arising from (a) your unauthorised use of the service, (b) your violation of these Terms, or (c) your violation of any third-party rights, including data protection or intellectual property rights, in connection with your use of the service.

14. Governing law and dispute resolution

14.1 Governing law

These Terms are governed by the laws of the Republic of Lithuania, without regard to its conflict-of-laws principles.

14.2 Venue and jurisdiction

For any dispute arising out of or relating to these Terms, the courts of Vilnius, Lithuania have exclusive jurisdiction, except where mandatory consumer protection law requires that disputes be resolved in the courts of your country of residence.

14.3 Informal resolution first

Before initiating formal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation. Contact us at legal@invohub.eu to raise a dispute. If no resolution is reached within 30 days, either party may proceed to formal dispute resolution.

14.4 GDPR rights preserved

Nothing in this section limits your rights under GDPR to lodge a complaint with the Lithuanian Data Protection Inspectorate (VDAI) or your local data protection authority, or to seek a judicial remedy in respect of personal data matters.

15. Miscellaneous

15.1 Changes to these Terms

We may update these Terms from time to time to reflect changes in our service, applicable law, or business practices.

For material changes that affect your rights or obligations, we will:

• Update the “Effective date” and “Last updated” fields at the top
• Notify you through an in-application banner that remains visible until you acknowledge it
• Provide at least 30 days notice before the changes take effect

For non-material changes (such as clarifications, typographical corrections, or updates to non-essential references), we may update without prior notice but will reflect the change in the “Last updated” date.

If you do not agree to material changes, your remedy is to terminate your use of the service before the changes take effect. Continued use after the effective date constitutes acceptance.

15.2 Entire agreement

These Terms, together with the Privacy Policy, the DPA, and any additional terms specific to features or tiers you use, constitute the entire agreement between you and us regarding the service, and supersede any prior agreements, communications, or representations.

15.3 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be replaced with a valid provision that most closely reflects the intent of the original.

15.4 No waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision. A waiver must be in writing and signed by an authorised representative.

15.5 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to an affiliate or successor (such as in connection with a merger, acquisition, or sale of assets) with notice to you.

15.6 Force majeure

Neither party is liable for failure or delay in performance caused by events beyond reasonable control, including natural disasters, war, terrorism, civil unrest, pandemics, government actions, or failures of telecommunications or internet infrastructure.

15.7 Language

These Terms are originally drafted in English. Translations into other languages (such as Lithuanian) are provided for convenience. In the event of any conflict between language versions, the English version prevails for the purpose of legal interpretation.

15.8 Contact

For questions about these Terms or to give notice required by them:

Email: legal@invohub.eu (for legal matters), support@invohub.eu (for service questions), privacy@invohub.eu (for data protection matters) Postal address: All Digital Group, UAB · Žalgirio g. 94 · LT-09300 Vilnius · Lithuania

Document history

Related documents

• Privacy Policy — how we process personal data about you as a user
• Data Processing Agreement — our processor obligations for data you upload or that we collect on your behalf
• Sub-processors — public list of our sub-processors with change notification mechanism